How can we help?
Answers to common questions, and a real person when you need one.
hello@eatsmartapp.co
Questions, feedback or a bug to report. Include your device and app version if you can.
SubscriptionsManage or cancel
Subscriptions are billed by Apple. Open your Apple subscriptions to change or cancel.
AccountDelete your account
How to permanently delete your EatSmart account and data.
Frequently asked questions
How does photo logging work?
Take a photo of your meal. EatSmart identifies the foods and estimates calories, protein, carbs and fat. You can review and edit the ingredients and portions before saving.
How accurate are the estimates?
They are estimates. Portion size, cooking oils and hidden ingredients all affect the result, so it is worth checking what EatSmart found and adjusting anything that looks off.
What else can I log besides photos?
You can scan a barcode on packaged food, describe a meal in a few words (for example “two eggs and toast”), or scan a restaurant menu.
How does menu scanning work?
Take a photo of each page of a restaurant menu. EatSmart reads the dishes, estimates their nutrition and ranks them by what you have left for the day.
Is EatSmart free?
EatSmart is free to download. Full access requires an EatSmart subscription, and eligible new subscribers can start with a 3-day free trial. Prices for your country are shown in the app before you subscribe.
How do I cancel my subscription?
Subscriptions are billed and managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose EatSmart. Deleting the app or your EatSmart account does not cancel the subscription.
Does EatSmart work with Apple Health?
Yes. If you give permission, EatSmart can read your workouts from Apple Health. Apple Health data is never used for advertising.
How do I sign in?
You can create an account with Sign in with Apple, Google, or your email address.
Which languages does EatSmart support?
English, Spanish and Portuguese.
How do I delete my account?
You can delete your account from inside the app. See Delete your account for the steps.
How do I contact you?
Email us at hello@eatsmartapp.co.